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 F A Q
 
Q: Can you give me some advice as for the shipment of my artworks?
A: (1) Make sure, that your paintings arrive at the gallery 8 to 2 days before the opening of your exhibition - NOT EARLIER!
(2) NOTE! In order to avoid problems with customs, artworks sent from outside the European Union must be escorted by Official Invoice and there are three different ways to import artworks:
(a) by ATA Carnet (see: www.atacarnet.com )
(b) by Temporary Importation Under Bond (TIB) (read more about: www.atacarnet.com/ata-carnet-info.htm
(c) by customary importation depenting on the declared value of artworks. We recommend to declare an as low as possible but credible value of 70-100 Euro for each artwork.
(3) Be sure to set up your shipment carefully and understand that you take responsibility for any problems that may occure as to the importation.
Q: Is there any limit regarding the dimension resp. weight of an exhibit?
A: Yes, please make sure that your package doesn't exceed a weight of max. 20 kg. Regarding the dimension, the summary of the longest and the shortest side of the package shouldn't exceed 120 cms.
Q: Do you want the paintings to be shipped with or without supporting frames?
A: Paintings just have to be stretched on supporting frames ready for hanging.
Q: Is there any kind of special insurance for the artworks in the gallery?
A: Special insurance for the artwork is the responsibility of the artist.
The Gallery is secure and professional but is not responsible
for circumstances beyond its control. The Artist accepts responsibility for
the risks inherently associated with any such exhibition.
Q: After the show, how do we collect back the artworks?
A: You can make arrangements with your shipper to pick up artworks or pick them up in person. Otherwise we will repack unsold artworks in the boxes you shipped them in and ship them back to you at your cost as stated in the agreement document. Please understand that artworks have to be shipped back within at least 8 weeks after the end of the exhibition. Otherwise we will auction them off in favor of the price money for the Palm Award.
Q: Please explain about your refund on sales.
A: For each 1000 Euro of the commission the gallery nets from selling the artist's artwork, the gallery will refund the artist 250 Euro of his representation fee.
Q: Can you tell something about the average turnover of the gallery.
A: We currently sell about 10% to 15% of the exhibited artworks, in other words 1 of 10 pieces out of each exhibition.
 

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